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Improve visibility and understanding of the actual performance of business operations and processes, by investing in process mining.” - Gartner Market Guide

The 2020 Gartner Market Guide for Process Mining notes that “Process mining helps enterprise architecture understand operations and performance in order to create operational resilience.”

In a time of unprecedented uncertainty and change, resilience has never been more important.

This guide provides business leaders with an understanding of the rapidly evolving process mining market and crucial insights for evaluating an increasingly competitive landscape.

2020 Gartner Market Guide For Process Mining

Process Mining Education

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About Celonis

Celonis turns the world’s business processes into extraordinary experiences. Founded in 2011 in Munich, Germany, Celonis is the pioneer in commercializing Process Mining technology, turning this emerging tech into an enterprise-ready solution for the first time. Since then, global industry leaders like Siemens, Vodafone, and L’Óreal have adopted Celonis to transform their most critical and complex business processes. In 2018, Celonis reached a $1 billion valuation and officially achieved “unicorn” status. We launched the Intelligent Business Cloud, a native cloud version of our product, empowering our customers with AI-based tools to discover, enhance, and monitor business operations, and become a Superfluid Enterprise.

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In this report:

  • Read about Gartner’s updated characteristics for process mining, including support for customer journey maps, real-time dashboards, and a platform that extends the capabilities across different processes

  • Read about the critical role process mining plays in Hyperautomation and Digital Transformation

  • How Process Mining enables Operational Resilience

Attribution and disclaimer:
Gartner, Market Guide for Process Mining, 30 September 2020, Marc Kerremans, Samantha Searle, Tushar Srivastava, Kimihiko Iijima

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